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Reducing Medication Errors Through Implementing a CQI Program

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Reducing Medication Errors Through Implementing a Continuous Quality Improvement Program
Once purchased the link emailed to you is valid for 60 days. If you do not complete the course within 60 days call the FPA office and we will resend the link to complete the course. 

 FPA Correspondence Course
Board of Pharmacy Approval 20-623780
2 Contact Hours or 0.2 CEUs


 The National  Coordinating council for Medication Error reporting and Prevention defines a medication error as "any preventable event that may cause or lead to inappropriate medication use or patient harm while the medication is in the control of the health care professional, patient, or consumer. Such events may be related to professional practice, health care products, procedures, and systems, including prescribing; order communication; product labeling, packaging, and nomenclature; compounding; dispensing; distribution; administration; education; monitoring; and use."

Approximately 1.3 million people are injured annually in the United States following so-called "medication errors".  This home study is designed to promote safe practices among pharmacists and pharmacy technicians and help professionals develop an action plan to address improved quality of care in pharmacies while reducing and preventing medication errors.


At the completion of this activity, pharmacists will be able to: Define elements of a Continuous Quality Improvement (CQI) Program; Restructure a pharmacy practice to address quality related events; Describe how to use Root Cause Analysis (RCA) to prevent errors; Implement an action plan to address

quality of care in pharmacies with a goal towards error reduction and prevention; Recite quality improvement regulations for Florida pharmacies; Implement programs to improve patient safety in pharmacy health care systems.


At the completion of this activity, pharmacy technicians will be able to: Define Continuous Quality Improvement (CQI); Describe Root Cause Analysis (RCA); List most common medication errors; Employ techniques to reduce medication errors by using CQI. 


Florida Pharmacy Association is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.  Three (2) contact hours are available upon completion of the posttest questions and evaluation form.  You must pass the exam with a score of 70% or better.  This is an ACPE knowledge-based activity.  Initial Release Date:  November 15, 2017.  Expiration Date:  November 15, 2020. UAN:  0165-0000-17-119-H05-P and UAN:  0165-0000-17-119-H05-P. Florida Board of Pharmacy approval number 20-623780.